What We Believe
Dell Hosting was born of the desire to simplify the UK web hosting market with easy to understand, but comprehensive, products and support them with knowledgeable, friendly staff. And offer our products at a low price.
But that was then - why choose us now?
We have continuously upgraded our infrastructure and capacity culminating in completing an agile, best-practice, new-build cloud hosting platform. Using the latest-generation hardware, our cloud platform uses multiple load-balanced clusters featuring an 8 gigabit per second fibre-channel SAN fabric, which gives us the ability to add additional capacity as our growth requires and for that new capacity to benefit all our customers, not just the new.
Our server facilities are located in two datacentres in UK. Both feature skilled, 24x7x365 onsite engineers to swiftly deal with any problems, and both close to our Network Operations Centre (NOC) teams. Both datacentres feature redundant N+1 UPS and N+1 diesel generators, fire suppression and VESDA detection systems and best practice security and access controls.
And whilst these are all individually important parts of the package, if we had to pick a single reason for why you should choose us as your web hosting partner then it would be that we are keenly aware that the customer is king.
The moment you subscribe to one of our products, you will receive the best customer care we can provide - matured through our many years of experience. We understand your needs, and the problems you are likely to encounter. Personal, friendly but always professional - we'll enable you to get the very best from our products.
As we believe in retaining your custom through outstanding customer service rather than long-term contracts, you can cancel your subscription at any time. Moreover, if you are not happy with any part of our products or services you can ask for a full refund under our 30 day money back guarantee. As such, we really are risk-free.
We know the value of a happy customer, and we'll endeavour to bring you the very best service, value and experience of personal and commercial hosting.